Unfortunately most of our brand partners no longer ship to the US Virgin Islands, Puerto Rico, Alaska, Hawaii, APO/ FPO/ DPO or PO Box addresses.
Free standard shipping on all orders over $75 within the contiguous U.S (excludes Alaska & Hawaii).
Standard shipping is $9.95 for orders under $75.
In order to qualify for free shipping, your subtotal must be $75 or more after discounts have been applied and will be automatically applied to your total at checkout. Qualifying purchase amount of $75 does not include shipping or taxes.
Oversize and freight shipping surcharges may apply to some items due to their size and weight regardless of the purchase amount. The surcharge will be noted on the product page. Brands with non-standard, oversize and freight shipping include, Million Dollar Baby, Nursery Works, Babyletto, Ubabub, Monte, Oeuf furniture, Jenny Walker, Maison Deux, Plan Toys, Plum, Jupiduu, Kidkii and Ferm Living.
Unfortunately most of our brand partners no longer ship to the US Virgin Islands, Puerto Rico, Alaska, Hawaii, APO/ FPO/ DPO addresses.
Delivery timeframes for each individual product are listed on both the product page and your cart.
Once an order has been processed and a tracking number assigned, we are unable to make any further changes to the order.
We collect sales tax in states where we either have a physical presence or have reached nexus as governed by the individual state laws. Our list of states where we collect tax is reviewed regularly to ensure compliance and we now charge sales tax in the following states: California, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Texas and Virginia.
Oversize and freight shipping surcharges may apply to some items due to their size and weight regardless of the purchase amount. The surcharge will be noted on the product page. Brands with non-standard, oversize and freight shipping include: Milk Street Baby, Million Dollar Baby, Nursery Works, Babyletto, Ubabub, Monte, Oeuf furniture, Jenny Walker, Maison Deux, Plan Toys, Plum, Jupiduu, Kidkii, Balu and Ferm Living.
Unless “White Glove service” is specifically noted on the product page or cart, the oversize or heavy item shipping surcharge means delivery to your door only. The oversize freight charge is a surcharge the delivery company places on the item as it cannot be delivered through UPS or FedEx because of the products size.
White Glove delivery service means the item will be delivered directly to your desired room in your home.
Unfortunately most of our brand partners no longer ship to the US Virgin Islands, Puerto Rico, Alaska, Hawaii, APO/ FPO/ DPO or PO Box addresses.
Personalized orders must be cancelled within 3 days of order date otherwise final sale terms apply. For all other orders, we are unable to make any further changes once an order has begun being fulfilled by the relevant warehouse.
If you need to update or cancel your order before fulfillment has commenced and a tracking number assigned please contact us via our help form here.
All of our packing slips act as gift receipts and no pricing is listed. You can rest assured your gift recipient will not know the price of their gift.
We collect sales tax in states where we either have a physical presence or have reached nexus as governed by the individual state laws. Our list of states where we collect tax is reviewed regularly to ensure compliance and we now charge sales tax in the following states: Arizona, Arkansas, California, Colorado, Connecticut, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington and Wisconsin.
We’ve partnered with Klarna to give you a better shopping experience.
It’s smoooth and simple
Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It’s shopping the way it should be. Effortless, safe and fun.
Monthly financing
Apply for easy monthly financing directly in the checkout. A simple, 2-step application will provide an instant approval decision. Once you’ve been approved, you’ll receive reminders and can manage your payments directly in the Klarna app. Monthly financing products are offered by WebBank, member FDIC.
4 interest-free payments
Split your purchase into 4 payments so you can spread the cost of your purchase over time. Enter the credit or debit card of your choice for automatic payments every two weeks. No interest or added fees when you pay on time.
How to shop with Klarna
1. Add item(s) to your cart and head to the checkout.
2. Select Klarna at the checkout to pay as you like for your purchase.
3. Manage your orders and payments in the Klarna app.
The best way to shop.
See all of your purchases in one place, pay any open balances and much more in the Klarna app. You can also log into your Klarna account here. If you need any help, our Customer Service is there for you.
Safe and secure.
Klarna uses the latest safeguards and security to protect your information and prevent unauthorized purchases.
We’re always here to help!
What happens if I make a return?
If you need to return part or all of your order, Klarna will issue you with a new statement. Simply follow the retailer’s return instructions and make sure to take note of the tracking number. Log into your Klarna account, select “report a return”, and we’ll pause your statement. As soon as the retailer has processed your return, we will send an adjusted invoice.
There’s something wrong with my order. Do I still need to pay for it?
You do not need to pay for goods that are received damaged, broken, or defective. Follow the retailer’s dispute instructions and “report a problem” in your Klarna account to pause your statement until the issue is resolved. As soon as the retailer has registered your return, the refund will be processed within 5-7 business days.
I have not received my order. What happens to my statement?
You do not need to pay the statement until you have received your order. Contact the retailer for a delivery update, log into your Klarna account, and “report a problem” to pause your statement until you’ve received your order.
My statement is incorrect. What should I do?
If your statement does not match your order details, please contact the retailer directly to correct your statement. Log into your Klarna account and “report a problem” to pause your statement until the details have been corrected.
Don’t see your question here? Check out Klarna’s full FAQ page.
About Klarna
We’re on a mission to reshape shopping, by elevating the entire shopping experience from browsing to owning. We do this by giving you the benefits of convenience, perks and inspiration.
Founded in Stockholm, Sweden, Klarna is one of Europe’s fastest-growing companies and a leading alternative payment provider. We have 3,500 employees across 17 countries, and are leading the way for alternative payments by serving 90 million consumers and 250,000 retailer’s payment solutions.
You can reach Klarna anytime at www.klarna.com/us/customer-service/.
The following Terms and Conditions govern your use of The Tot Gift Card.